What is the DO typical support response time?
I am looking for a new host for a dozen domains (like $300 in Droplets) and DO looks good.
But, there is no phone support and I wonder what the typical response time is?
I’ve read a few horror stories in the community here and that worries me.
What is your experience as users? Is support responsive enough, how long does it take DO to answer a mission critical ticket?
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