What is your SLA?

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Did DO supply the requested SLA? If they did, please list the link to access it.


DigitalOcean provides a 99.99% uptime SLA for both Droplets and block storage. We refund lost time back to your account at the hourly rate incurred.

You can find the information here:

Hope that this helps! Regards, Alex

+1 SLA,

We need this now as we have a corperate client hosted with your service. If we don’t get the SLA we can’t host here. SLA or no business.

Rackspace SLA examples.