What's going on with DO ticket system?
The Help stuff is horrible on DO now.
- The replies on tickets don’t have a link to get to that ticket (even when I’m logged in
- Nor is the reply ticket-enabled (reply to email goes nowhere)
- In my own Cloud.DigitalOcean.com web dashboard , if I click on the tire icon for Help, it takes me to “https://cloudsupport.digitalocean.com/s/”. This has FAQ articles and search, which is not what I want. I want my tickets. When I click “Login” in the top of this page, it takes me to some idiotic Salesforce page, which does not work. If I do Forgot Password here, no email is sent, not one.
- If I click on the “Contact Support” on the main page, it takes me similarly to the same SalesForce login page.
What’s up? What’s going on?