When i use console function to enable vnc. It always says "Failed to establish a connection to the console. Please reload." How to open vnc？

Posted November 19, 2013

My work PC is in Local Area Network. The IP like this 10.0.., but i’m not sure whether it is a network with a double-NAT configuration.

I close the firewall, and it also doesn’t work.

I cofigure my PC with sock5 proxy, would this be a problem?

Now, i’m also not able to use ssh to connect my vps.But ping the IP, it looks like ok.

bitbegin

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appleincuba • May 4, 2015

I have the same problem! I already opened a ticket but nothing happened yet

Kamal Nasser • February 22, 2014

Please open up a support ticket so we can look into it.

bengodomon • February 21, 2014

Same problem here - already disabled firewall on PC - still cannot go thru.

Kamal Nasser • November 20, 2013

Your firewall might be blocking the VNC ports. Try disabling any firewalls you have installed (temporarily).