My work PC is in Local Area Network. The IP like this 10.0.., but i’m not sure whether it is a network with a double-NAT configuration.
I close the firewall, and it also doesn’t work.
I cofigure my PC with sock5 proxy, would this be a problem?
Now, i’m also not able to use ssh to connect my vps.But ping the IP, it looks like ok.
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I have the same problem! I already opened a ticket but nothing happened yet
Please open up a support ticket so we can look into it.
Same problem here - already disabled firewall on PC - still cannot go thru.
Your firewall might be blocking the VNC ports. Try disabling any firewalls you have installed (temporarily).