When i use console function to enable vnc. It always says "Failed to establish a connection to the console. Please reload." How to open vnc?

Posted November 19, 2013 7.9k views
My work PC is in Local Area Network. The IP like this 10.0.*.*, but i'm not sure whether it is a network with a double-NAT configuration. I close the firewall, and it also doesn't work. I cofigure my PC with sock5 proxy, would this be a problem? Now, i'm also not able to use ssh to connect my vps.But ping the IP, it looks like ok.

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4 answers
Your firewall might be blocking the VNC ports. Try disabling any firewalls you have installed (temporarily).
Same problem here - already disabled firewall on PC - still cannot go thru.
Please open up a support ticket so we can look into it.

I have the same problem! I already opened a ticket but nothing happened yet