Same here, no valuable info in Billing page, it looks like you don’t want your clients to have a clear view of their credit balance and payments history.

Same issue here, terrible design indeed!

There’s a “Remaining account credits” section that appears at the very top of the billing page. Above the “Estimated costs for this billing period” section.

However, the section only appears if you do have a balance AND your balance is higher than what you already owe (current estimated costs).

The confusing scenario is when you do have a balance and it’s not enough to cover existing usage. For example, when your current estimated costs are $25 and your balance is $10 you can’t see that balance anywhere. However, if you click the “Make an Early Payment” button, you’ll see that the requested payment will be for $15, and guess that you have a balance of $10.

It’s not designed well. I understand that the “Remaining account credits” section would be irrelevant for any credit-card paying users (they don’t ever have balance). Showing it however when the balance is > 0 would be really helpful. Even if the balance is not enough to cover existing usage.

Hey friend!

Great question. You can find your account balance here:

https://cloud.digitalocean.com/account/billing

This is updated regularly to reflect your current balance. Note that a negative balance means that you have credit, and a positive balance means this is the amount currently owed. This may not reflect up to the minute billing, but should be quite close to it. This amount is not considered due until the first day of next month, at which point it is finalized in the invoice for the previous month. You can find more information about our billing practices here:

https://www.digitalocean.com/docs/accounts/billing/

Jarland

Looks like they fixed it now. I can finally see my account balance.

I got the remaining credit via email after top-up. And appears on the billing page too.

One of the worst designs I’ve ever seen