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White page after clicking on group in several WordPress-Buddypress installations?

Posted on June 28, 2016

After months, or years of no real problems, 1 day ago, at once, at 3 hosts, all Wordpress-Buddypress installations, click on one of the groups in the examples, and you’ll see

Error-pages, examples: Digitalocean droplets: http://www.ducks.nl/groups http://www.werkgroepen.org/groups Bitnami http://wordpress.ducksmobiel.bitnamiapp.com/groups/

OK hosts, several installations: Transip http://aa.werkgroepen.nl/groepen/ Hostgator http://centraalwonenrensumaheerd.werkgroepen.net/groups/



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Any time you encounter a problem like this with WordPress step one should always be to review your error logs. If you’re using Apache on Ubuntu this would be in /var/log/apache2/error.log. Blank pages provide no information to use to start troubleshooting but in most cases your log files would.

If this happened suddenly and you do not see any obvious indication of an issue in the log files I would check if any plugins or themes were recently update in these WordPress installations possibly causing a conflict between plugins.

Hello there,

I’ll also recommend examining the Apache and the PHP error log files. The issue might be related to exhausted memory on the droplet. You can check the memory usage on the droplet and make sure that there is enough free/cached memory on the droplet.

If you’ve recently updated the WordPress version or installed any new theme to plugin the issue can be related to that as well.

Regards, Alex

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