White page on the site

  • Posted February 7, 2014

Hi, from tonight at 1.00 my website is down (

The support told me

"It seems there maybe an issue with your web server configuration.

Please ssh into the droplet and diagnose it.

I believe it could possibly be related to memcached and/or openssl loading on your web server."

But I have no idea how to to that. Anyone can help me? Thank you


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What webserver are you using? <br> <br>Check if it’s running: <br> <br>- apache: <br><pre>sudo service apache status</pre> <br>- nginx: <br><pre>sudo service nginx status</pre> <br>If it’s stopped, run the same command replacing ‘status’ with ‘start’.