Question

Why am I not recieving my root password?

Posted June 12, 2015 2k views
Getting Started

I just created a droplet (without ssh authorization). I’ve been reloading my inbox constantly but haven’t got one yet. I’ve tried resetting the password too. Does it usually get this late?

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2 answers

It does not. We are currently experiencing an issue affecting outgoing emails. You can see the latest updates on this issue here. Once this issue has been resolved you should receive these queued emails

Hello all,

If you happen to experience a similar issue and there is no active problem on https://status.digitalocean.com/ you can check all of your SPAM / Junk folders and also just give it some extra time for the email to be delivered.

Regards,
Alex