I can’t ping my server IP,but can connect via digitalocean console.
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This question was answered by @synapse:
Connecting via the console inside your DigitalOcean account is effectively accessing your droplet from within the network (LAN). Pinging / Connecting to your droplet is trying to access the droplet over the WAN (Internet)
Have you enabled / altered anything before this started to happen or have you never been able to connect to your droplet?
Firewall could be a reason you cannot access your droplet for example
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