Why can't I start my droplet?

Posted November 30, 2017 3.1k views
Getting StartedUbuntu 16.04

I created this droplet just minutes ago and I cannot seem to start it. Every time I click the switch or the “Power On” button, it seems to load for a bit and then the only feedback I get is “Sorry! Something went wrong.” Anyone have any ideas?

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2 answers

Curious to know, is there any way that an issue like this can be expedited? We just experienced a very similar issue and put in a ticket 5 hours and still waiting to hear back. The client is pretty understanding but if we decided to use Digital Ocean for something of higher importance, we would have been fired immediately. Are there tiers of support to get someone on the phone?

Open a support ticket or simply create a new droplet.