Why can't I use Credit card payment?

  • Posted on August 7, 2014
  • AKA40Asked by AKA40


Today I try to make a payment via my credit card, after I successfully added my CC, I can’t see any option to make the necessary payment. Therefore, I have to use only PayPal. How do I use my CC for payments?


Show comments

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hopefully this helps someone. I was having issues adding a card with PO Box as a billing address. So what I did was enter the number first, and then “P.O. Box”. So if your address is like this:

P.O. Box 123

Enter it like this:

123 P.O. Box

Worked for me.

I want to make manual prepayment with my credit card. How to do that?

Similar issues here. I have a credit card (Mastercard) the details are the same as I am using for many other online providers (Github, Atlassian, AWS, Google). Digital ocean does not accept the details.

Seems like a pretty rookie error in payments. Wanted to try your docker hosting but now not very confident about the standards. Please advise.

Also message say’s “open a support ticket” and then gives zilch direction on where this happens. I know I can google it but seriously…