Question

why cannot i create droplet? when i press "create droplet", i get this error "Looks like something went wrong..."

Posted February 25, 2018 3.8k views
FAQDigitalOceanBillingDigitalOcean Articles

In my profile settings “Droplet Limit” shows 1.
Thank you

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
4 answers

Finally, after two days, my ticket was answered:
It looks like there may have been a problem with the PayPal payment, or a problem with our system recognizing that payment which prevented the payment from activating your account. As a result, I have refunded your payment using PayPal’s automated system. It should clear as soon as it posts.

Ask support, we can’t tell you why.

I got the same error creating a Space

So what happened then? I’ve been waiting for more than a week, I also submitted a ticket but they didn’t fix it for me yet

  • The problem was related to the use of a similar PayPal for two different Digitalocean accounts. After refunding money, I charged my account with a new PayPal and the problem was resolved.

Submit an Answer