why cant i access my whm? i have credit on my balance so i know it isnt a billing issue.

Posted January 10, 2022 71 views

when i try to launch my console it says “Activate the web console with: systemctl enable –now cockpit.socket

Last failed login: Mon Jan 10 20:41:08 UTC 2022 from on ssh:notty
There were 11 failed login attempts since the last successful login.
Last login: Mon Jan 10 20:37:05 2022 from
[root@centos-s-4vcpu-8gb-nyc1-01 ~]# ” HOW DO I FIX??

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1 answer

Hi @jamesbowe280,

In order to see why any service is not working, I’ll recommend checking the error log of that service or your journal. The logs can be found in /var/log/ as for the journal, as soon as you try to restart your service and it fails, type journalctl -xe and you’ll recent system messages, your should be there as well.

As to why this is happening, except checking up the logs, using WHM usually requires a monthly/yearly payment to cPanel, maybe that’s part of the issue?