Question

Why close my ticket without any response

Posted May 30, 2019 216 views
DigitalOcean

I have been waiting for 16 days, still this morning I see it is closed, and nobody sent the email to me.

Ticket #02670581

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1 answer

Our Trust and Safety team has to manually review it so it’s taking more time than expected. I appreciate your patience. Unfortunately, the community cannot resolve this for you as we have no control over accounts!

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