Why Digital Ocean not Accepting My Visa Debit Card for Payments?

September 18, 2015 4.9k views
DigitalOcean FAQ VPN

I want to purchase digital ocean VPS hosting servers but at payment or billing section , digital ocean does not accepting my visa debit card. I'm using Standard Chartered visa debit, bank managements saying you can use your visa debit cards in online market for buy and selling. But digital ocean not accepting my card, I'm confuse and worried about that because I want to start my server as soon as possible.
PayPal not supported in my country so we can not utilize this service. Please help me to resolve that issue and to go ahead.

1 comment
  • I agree that this is outrageous. I'm not about to get a credit card just for this. This whole procedure is degrading and makes me feel like a second class citizen. While I fully understand trying to avoid fraud and fake accounts, guilty before proven innocent is not okay.

    Can't even use the 10$ I got for a promo code. Not nice at all.

5 Answers

Please open a ticket with our support team so they can take a look. Due to issues with fraud some debit cards may not be accepted by default. In some cases, by verifying your account with our support team this restriction can be lifted.

Seriously guys, what gives? This is a huge red flag and I actually was ready to order some services from you and now I'm actively looking at other options. What is wrong with your company that you need to deny debit cards? Too cheap for proper insurance? Actually don't answer - anything you say will not be acceptable - there's legitimately NO good response here. I'm going elsewhere. Let me know when you mature as a company.

Same thing for me. I'm trying to get the $10 gift my friend gave me but I cannot complete the process because of this. I just opened a ticket.

Same here - Visa debit card refused for no reason even though the input says "Credit / Debit Card".
I remember trying to buy a VPS a year ago, and that was probably the same reason I didn't. Any tips?

Same here, I don't have a credit card and don't want one. I also have a promo code, which is unusable.

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