In case some DO team member is reading this old thread, I just posted the following message on the official suggestion thread.
I haven’t had the time to test and compare yet, but there is a now a similar VPS provider with roughly the same price as DO.
Customer service and panel functionalities are eons from being as we have with DO, though.
As most of my projects target Brazilian users, latency is important. I always turned a blind eye because DO hadn’t no real competitors here, but I am seriously considering migrating out, as hurtful as it is, and I surely am not the only one thinking about it. This sort of “loyalty” in business can only go so far.
Also, somehow Locaweb managed to provide this kind of service with a really competitive price. It proves it is not impossible. Maybe DO should take advantage of our economy crisis and make an investment, even because the crisis is not hitting I.T. so hard as it is hitting other fields.