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+1 for a DO datacenter in Brazil.
We understand the difficulties of opening DCs abroad, but it seems that Equinix is a partner of DO and it has a datacenter in São Paulo and will open another in Rio in 2015 (ALOG was bought by Equinix).
Anyway… it seems a huge opportunity. Most providers in the region do not offer any kind of self service interface, you have to contact them to create a new install, to destroy an install, even for shutting down the machine.
In case some DO team member is reading this old thread, I just posted the following message on the official suggestion thread.
I haven’t had the time to test and compare yet, but there is a now a similar VPS provider with roughly the same price as DO.
Customer service and panel functionalities are eons from being as we have with DO, though.
As most of my projects target Brazilian users, latency is important. I always turned a blind eye because DO hadn’t no real competitors here, but I am seriously considering migrating out, as hurtful as it is, and I surely am not the only one thinking about it. This sort of “loyalty” in business can only go so far.
Also, somehow Locaweb managed to provide this kind of service with a really competitive price. It proves it is not impossible. Maybe DO should take advantage of our economy crisis and make an investment, even because the crisis is not hitting I.T. so hard as it is hitting other fields.