Question

Why does my account log out automatically when pressing the paypal button during verification?

Posted March 5, 2017 1.8k views
Getting Started DigitalOcean Billing

I just signed up and confirmed my email address in the first step. In the second step there is verification process. I choose paypal and amount option. Then I press the paypal button below and my account automatically logs out. How do I get into next step that is droplets.

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2 answers

This is the user-to-user forum. You should probably open a support ticket. You can do that, when you login to the control panel and click Support in the top menu.

@manjitech

You may want to completely logout, clear your browser cache + cookies, and then log back in and try to complete the verification process.

If that doesn’t work, please open a support ticket so they can take a closer look.

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