Question

Why I am not getting $100 credit on my first trial.

Posted June 29, 2020 308 views
DigitalOceanSolutions

I notice there is advertisement about $100 credit on first trial. I think I’m eligible since I’m registering and using droplet for first time in my life. I was ask to pay $5 on registration. But after getting my account and hands on droplet I come to know that I didn’t get my $100 credits for trial. Please help me out I planed to use droplets for my IT startup but I’m lacking fund so the credit was my main hope of helping hand to fully setup my servers for the purpose.

Hope there will be positive response.

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1 answer

Hey @OkenKhuman,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
- Bobby.

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