Why i can´t deactiate my account?

March 21, 2019 195 views
DigitalOcean Ubuntu 16.04

I can´t deactivate my account it keeps saying that something goes wonr, i don have any debt from my droplets also i delete everything

1 Answer

Greetings!

In the past we've had complaints about deactivating accounts being too easy for how destructive it can be to the account. Currently, you have to remove all active services with us before you can deactivate, so that you are specifically aware of each item that you are losing. Our deactivation documentation can be found on this page:

https://www.digitalocean.com/docs/accounts/profile/

If you are deactivating a team, we have additional documentation here:

https://www.digitalocean.com/docs/accounts/teams/deactivate/

Jarland

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