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Why i can´t deactiate my account?

Posted March 21, 2019 366 views
DigitalOceanUbuntu 16.04

I can´t deactivate my account it keeps saying that something goes wonr, i don have any debt from my droplets also i delete everything

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2 answers
jarland March 22, 2019

Greetings!

In the past we’ve had complaints about deactivating accounts being too easy for how destructive it can be to the account. Currently, you have to remove all active services with us before you can deactivate, so that you are specifically aware of each item that you are losing. Our deactivation documentation can be found on this page:

https://www.digitalocean.com/docs/accounts/profile/

If you are deactivating a team, we have additional documentation here:

https://www.digitalocean.com/docs/accounts/teams/deactivate/

Jarland

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eljones September 1, 2019

I am still having an issue deleting my account. Keeps telling me base images aren’t deleting.

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