Question

Why is my droplet down ?

Hello,

I have a Symfony api working with nginx on my droplet. Today, I wasn’t able to access to my api or to access to the droplet with ssh. The graphs on the droplet panel were frozen. I tried to reset my droplet but it’s still the same issue. Does anyone know this kind of issue ? Florian

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We also got the same issue at 4 am this morning. Was that a general issue or a maintenance issue?

Sorry for not answering, you could try DO Twitter Chat https://twitter.com/digitalocean

Do you know if there is a phone number to join the support ?

Ok I hope it’s gonna solve the problem quickly. There are 170 users but I launch the app only 4 days ago so it’s not the best way to do it. Thank you again for the time you give me.

https://status.digitalocean.com/incidents/9drc50mzkqw7

Maybe this could be the issue? I am sure they will fix it right after they will see your ticket.

Sadly, I think there is nothing I can do for you, since I am just contributor.

How many users would be using your app right now?

What region is your Droplet?

Thank you for your answer, I have already done the ticket. But my android application is currently not working because of that.

Hello,

Please make support ticket.


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This question was answered by @DocC137:

https://status.digitalocean.com/incidents/9drc50mzkqw7

Maybe this could be the issue? I am sure they will fix it right after they will see your ticket.

Sadly, I think there is nothing I can do for you, since I am just contributor.

How many users would be using your app right now?

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