Why is that my account was locked?

August 28, 2019 200 views
DigitalOcean

Hello, i topped up using my paypal account and ended up with locked account. Please unlock my account or refund my money. Thank you

1 Answer

Hi there @jaydzhey,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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