Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Why China to Singapore bypass Los Angeles ? Question Question
TXT records using Digital Ocean DNS not working Question Question

Question

Why my domain not found after reset password ?

Posted September 29, 2019 556 views
DNS

After I reset my root password at my droplet, my domain looks like not active / not found. But When I ping from console to my public IP, it seem connection. Please help how I can fix it ?

My public IP : 206.189.144.75
Ny domain : biotrent.co.id

Thank you for help

Add a comment
jomacbo3nan
By:
jomacbo3nan

Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Why China to Singapore bypass Los Angeles ? Question Question
TXT records using Digital Ocean DNS not working Question Question

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
2 answers
alexdo September 29, 2019

Hey, @jomacbo3nan

Can you check if nginx/apache is currently up and running as well? The issue seems to be related with the web server.

Looking forward to your reply.

Reply Report
jomacbo3nan September 29, 2019

I have check my nginx and I get this message. “Unit nginx.service not found”. Why after I reset my root password, my nginx become not found ?

Reply Report
  • alexdo October 1, 2019

    Hope this is already sorted. Can you please make sure that you’ve properly booted the droplet, e.g it’s not booted in recovery mode or with wrong kernel or something?

    You can also contact DigitalOcean’s support team and ask them to investigate this for you as well.

    Let me know how it goes.

    Reply Report

Related

Looking for something else?

Ask a new question Search for more help