Why my website down? SSH cannot be accessed

Hello there,

I use droplet with ubuntu 18.04, openlitespeed and wordpress. Suddenly, my website is down. SSH cannot be accessed from external, but it can be accessed from the internal/web console.

For a temporary solution, I followed this instruction

But, as I said, it just temporary, when I reboot my droplet, it happens again.

Adding some nameserver into /etc/resolv.conf just temporary solution.

Problem is What should I do to make permanent solution? and I cannot use apt-get update command, got some errors “Failed to fetc” although I changed /var/lib/lists.

Regard Harry

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I’ve seen cases where when you reboot the droplet via ssh the network interface will fail to boot and you will need to do a power off and then power on via the control panel.

It’s rather odd that the resolv.conf needs to be altered as well.

If this is not sorted, I will still recommend to contact our fantastic team and explain that the issue is still present and you would like someone to check this further in order to prevent further issues.

Let me know if you have any questions.

If you have a site like, then you could see that the site’s fall is an ordinary problem. I am constantly adjusting my site so I often have to use temporary decisions.

I think the issue is with your hosting server, try to connect with the support team and see what they has to offer. They might ask you to undo some plugins or check it up for you. I also had this difficulty in my essay writing service website but currently it is performing fine.