Why the emails are going to spam? Exim VestaCP CentOS 7.3.1611 Bangalore [BLR1]

June 15, 2017 271 views
Apache Email CentOS

EMAILS ARE GOING TO SPAM.

I have setup VestaCP on our CentOS droplet. Exim is the running mail server. BANGALORE, INDIA

10/10 on mail-tester.com

  • SPF RECORD - PASS
  • DKIM - PASS
  • A RECORDS - PASS
  • MX RECORD - PASS
  • Reverse DNS - PTR RECORD - PASS
  • DMARC - OK

STILL, EMAILS ARE GOING TO RECEIVER SPAM.

What are we missing?
Here is the head of the mail:
" Received: by mail-tester.com (Postfix, from userid 500) id D34C99FD23;
Thu, 15 Jun 2017 17:25:40 +0200 (CEST)
Authentication-Results: mail-tester.com; dkim=temperror (0-bit key;
unprotected) header.d=fitbox.io header.i=@fitbox.io header.b=fvomWH/g;
dkim-atps=neutral
X-Spam-Checker-Version: SpamAssassin 3.4.1 (2015-04-28) on mail-tester.com
X-Spam-Level:
X-Spam-Status: No/-0.1/5.0
X-Spam-Test-Scores: DKIMSIGNED=0.1,DKIMVALID=-0.1,DKIMVALIDAU=-0.1,
SPFPASS=-0.001,TRPMATCHESRCVD=-0.01
X-Spam-Last-External-IP: 139.59.32.41
X-Spam-Last-External-HELO: server.fitbox.io
X-Spam-Last-External-rDNS: server.fitbox.io
X-Spam-Date-of-Scan: Thu, 15 Jun 2017 17:25:40 +0200
X-Spam-Report: * -0.0 SPFPASS SPF: sender matches SPF record * -0.0
T
RPMATCHESRCVD Envelope sender domain matches handover relay *

domain * -0.1 DKIMVALID Message has at least one valid DKIM or DK
signature * -0.1 DKIM
VALIDAU Message has a valid DKIM or DK signature
from author's * domain * 0.1 DKIM
SIGNED Message has a DKIM or DK
signature, not necessarily * valid
Received-SPF: Pass (sender SPF authorized) identity=mailfrom;
client-ip=139.59.32.41; helo=server.fitbox.io;
envelope-from=test@fitbox.io; receiver=web-eq1wh@mail-tester.com
DMARC-Filter: OpenDMARC Filter v1.3.1 mail-tester.com 292BF9F747
Authentication-Results: mail-tester.com; dmarc=pass header.from=fitbox.io
Authentication-Results: mail-tester.com; dkim=temperror (0-bit key;
unprotected) header.d=fitbox.io header.i=@fitbox.io header.b=fvomWH/g;
dkim-atps=neutral
Received: from server.fitbox.io (server.fitbox.io [139.59.32.41]) (using TLSv1.2
with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)) (No client certificate requested)
by mail-tester.com (Postfix) with ESMTPS id 292BF9F747
for web-eq1wh@mail-tester.com; Thu, 15 Jun 2017 17:25:38 +0200 (CEST)
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;
d=fitbox.io; s=mail;
h=Message-ID:From:Date:Content-Transfer-Encoding:Content-Type:
MIME-Version:Subject:To:Sender:Reply-To:Cc:Content-ID:Content-Description:
Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc:Resent-Message-ID
: In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:List-Subscribe:
List-Post:List-Owner:List-Archive;
bh=1Ub7OfiWvh6z5PFWvqGZs2WIkpHP+/FbenAvXIbIBIk=;
b=fvomWH/gXhDo2R/gVp+zvtCCma
n/vlzOnTQAH8lXwT88IK23iZo3ZxWE/ZRF1P9rnWe9MqpFV0LdjHJxWt74b8I9xhNt+NgTLFkSe
73 EI0u4BrQeobsHqemJiT4rcOqifFD5Q/SDUlHs1IGOJr+zYpTQMh/1nqwK7iOjGD51hWQ=;
Received: from admin by server.fitbox.io
with local (Exim 4.89) (envelope-from test@fitbox.io) id 1dLWeO-0003y1-OA
for web-eq1wh@mail-tester.com; Thu, 15 Jun 2017 20:55:36 +0530
To: web-eq1wh@mail-tester.com
Subject: Helllo 1245 Welcome to FitBox
X-PHP-Originating-Script: 0:rcube.php
MIME-Version: 1.0
Date: Thu, 15 Jun 2017 20:55:36 +0530
From: test@fitbox.io
Message-ID: 6ee77c5a7ace86baaad58d363f08ce24@fitbox.io
X-Sender: test@fitbox.io
User-Agent: Roundcube Webmail/1.2.5
Return-Path: test@fitbox.io
Content-Type: text/plain; charset=US-ASCII; format=flowed
Content-Transfer-Encoding: 7bit "

Thanks in Advance for the help..

2 Answers

@hybridboy11

Do you have the headers from the recipient that we can take a look at so we can see what's being flagged on their end?

Checking your domain, everything looks to be order and when testing the IP against blacklists, you're clear so that shouldn't be an issue either. Overall everything looks good, though having the headers form the recipient would allow us to take a closer look at what may actually be going on since you're showing a perfect score on the mail test.

*Here is the head:
*

Delivered-To: prasham.bhuta@gmail.com
Received: by 10.37.173.70 with SMTP id l6csp1232491ybe;
Thu, 15 Jun 2017 23:36:14 -0700 (PDT)
X-Received: by 10.84.217.152 with SMTP id p24mr10761686pli.206.1497594974532;
Thu, 15 Jun 2017 23:36:14 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1497594974; cv=none;
d=google.com; s=arc-20160816;
b=ruidIHxNyxw/wO6e+amAp43FNeKUx6oy8jo+jSGA+pTNxf13VtL+RYM3bshAdV29Yz
gyAVnx25TntbBVtNKZVPHYl/vLthAojHHLoohqLVjHTUstIZQXut5fzWeXwuPUkRIf0s
D6vggHiM+I+85r1JClhYYY9SrVXHzD8mNmoXD7YHrk8AtsoRysLm8DsZJCiRiYkf3Btu
E0YJFsBv4F8iDNocFa7qKeGC14ElaXUwRBS7+4uDcP66PgW5z2GvZqE1FZLcfRkcQXTB
b0xUnzIJ/jhuyrymPmNLg3sagHVprqRUs8cSlyl5lxYdClZCUm4HYJToQUc1Bhq4zdVL
jwow==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
h=user-agent:message-id:from:date:content-transfer-encoding
:mime-version:subject:to:dkim-signature:arc-authentication-results;
bh=o+KZo+UU7YRtVmP+WPz6LPhjsSegQ2JUGef5uOkbxRM=;
b=LosUU7Lf04uqn8vvw1GCF3kGFxitYI7FWyTVMcPl8QAdOXD/lDSKRKlLLg68u4OjEe
OXyoXT5Gp5CK1J2JHwVjYeFxrCOjcuyifqL3xqeRbtH0MzJPZqYyhFhyYzH1uryvi3Wp
8Z71pHQWS+vPtB21s3432XIg4zcpYhsWpbzp+h5Q9aYqeA7KuV0ipXu1RJFxIqikhC5d
jz8uAHHMaDs/lZe57icUVYP3pjQ6dbnAqc92hoOUvatccRRUabPD7B78+D+Ahf/wwYwD
j/yD3xglANGKCWF5zAQkuQTY5tBPhfjaNHitZsjql21Xra+8YamnLUxghnrQEO2k9GfC
CUwg==
ARC-Authentication-Results: i=1; mx.google.com;
dkim=pass header.i=@fitbox.io header.b=hdj/dTFN;
spf=pass (google.com: domain of test@fitbox.io designates 139.59.32.41 as permitted sender) smtp.mailfrom=test@fitbox.io;
dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=fitbox.io
Return-Path: test@fitbox.io
Received: from server.fitbox.io (server.fitbox.io. [139.59.32.41])
by mx.google.com with ESMTPS id m28si1174722pli.427.2017.06.15.23.36.13
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Thu, 15 Jun 2017 23:36:14 -0700 (PDT)
Received-SPF: pass (google.com: domain of test@fitbox.io designates 139.59.32.41 as permitted sender) client-ip=139.59.32.41;
Authentication-Results: mx.google.com;
dkim=pass header.i=@fitbox.io header.b=hdj/dTFN;
spf=pass (google.com: domain of test@fitbox.io designates 139.59.32.41 as permitted sender) smtp.mailfrom=test@fitbox.io;
dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=fitbox.io
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=fitbox.io;
s=mail; h=Message-ID:From:Date:Content-Transfer-Encoding:Content-Type: MIME-Version:Subject:To:Sender:Reply-To:Cc:Content-ID:Content-Description: Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc:Resent-Message-ID: In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:List-Subscribe: List-Post:List-Owner:List-Archive; bh=o+KZo+UU7YRtVmP+WPz6LPhjsSegQ2JUGef5uOkbxRM=; b=hdj/dTFNMtPQfn33z4oxDI4A2I 3hOV4JpxFKt6Nag0rLomDiMygXGF9y6F44m1t0NbzmULUEWQgOenNhgzBUBgKqKXPbWAF0WfTfGjZ a9M32zD/RfQTqGYYYkLvlkK3Ynr3liIcw0cXU/XFKuqmc2yf1yWjqOWnU0CzmmiUGaZo=;
Received: from admin by server.fitbox.io with local (Exim 4.89) (envelope-from test@fitbox.io) id 1dLkrb-0005V7-Dg; Fri, 16 Jun 2017 12:06:11 +0530
To: prasham.bhuta@gmail.com, hybridboy11@gmail.com, web-weolu@mail-tester.com
Subject: Mail Testing 123212
X-PHP-Originating-Script: 0:rcube.php
MIME-Version: 1.0
Content-Type: text/plain; charset=US-ASCII; format=flowed
Content-Transfer-Encoding: 7bit
Date: Fri, 16 Jun 2017 12:06:11 +0530
From: test@fitbox.io
Message-ID: ebcefa4e8ac86a3f067eee2d3cc9f529@fitbox.io
X-Sender: test@fitbox.io
User-Agent: Roundcube Webmail/1.2.5

Heety Guj

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