Wildcard subdomain not accessible

  • Posted on September 5, 2014
  • atraverAsked by atraver

I’ve gone through the subdomain tutorial to try to get wildcard subdomains working for my domain. My Droplet’s DNS page looks like this. However, when I drop into a terminal session and try to look up any subdomain (e.g., “foo”), I get the following error:

$ host
Using domain server:

Host not found: 3(NXDOMAIN)

When I try to ping it, I get something suspicious:

$ ping
PING ( 56(84) bytes of data.
--- ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3022ms

The host tries to resolve as Does this give any clues as to what might be going on?

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It looks like it was indeed “DNS being really, really, ridiculously slow.” It now correctly resolves:

$ host is an alias for has address mail is handled by 20 mail is handled by 30 mail is handled by 10 mail is handled by 30 mail is handled by 20

DigitalOcean’s DNS service recently experienced an issue that caused DNS records to take longer than normal to propagate completely. It sounds like you may have been affected. This issue should now be resolved. If you see any further issues with DNS propagation, please open a support ticket so the team can investigate the issue.

Thanks for your patience, and sorry for any inconvenience.