I recently installed WordPress on a LEMP stack. Everything has been working fine for the past couple of days but now the “customize” option loads to a white page and the browser tab says “Customize: Loading”. I still see the theme options on the right side of the page but the theme itself never displays.
I’ve disabled all plug-ins, uninstalled themes, cleared my browser’s cache, rebooted my droplet, and re-installed WordPress but the problem remains.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Can you visit the Customizer and then post the last 10 lines of your error log:
tail -10 /var/log/nginx/error.log
EDIT: When you visit the Customizer in your browser, make sure there’s no errors relating to the Customizer displayed in your browser Console. If you use Chrome-browser: https://developer.chrome.com/devtools
error.log:
2017/07/27 16:41:52 [error] 17552#17552: *702 FastCGI sent in stderr: "PHP message: PHP Warning: copy(/var/www/html/wp-admin/includes/update-core.php): failed to open stream: Permission denied in /var/www/html/wp-admin/includes/class-wp-filesystem-direct.php on line 257" while reading upstream, client: 104.57.11.106, server: hollowseason.org, request: "POST /wp-admin/update-core.php?action=do-core-reinstall HTTP/2.0", upstream: "fastcgi://unix:/run/php/php7.0-fpm.sock:", host: "hollowseason.org", referrer: "https://hollowseason.org/wp-admin/update-core.php"
2017/07/27 16:54:08 [error] 1519#1519: *27 FastCGI sent in stderr: "PHP message: PHP Warning: copy(/var/www/html/readme.html): failed to open stream: Permission denied in /var/www/html/wp-admin/includes/class-wp-filesystem-direct.php on line 257
PHP message: PHP Warning: copy(/var/www/html/readme.html): failed to open stream: Permission denied in /var/www/html/wp-admin/includes/class-wp-filesystem-direct.php on line 257" while reading upstream, client: 104.57.11.106, server: hollowseason.org, request: "POST /wp-admin/update-core.php?action=do-core-reinstall HTTP/2.0", upstream: "fastcgi://unix:/run/php/php7.0-fpm.sock:", host: "hollowseason.org", referrer: "https://hollowseason.org/wp-admin/update-core.php"
After taking a look in the Firefox console I got the following errors:
(JS)
Load denied by X-Frame-Options: https://hollowseason.org/?customize_changeset_uuid=0b999999-e6c3-4b68-9bc1-8972c9badab8&customize_theme=twentyfifteen&customize_messenger_channel=preview-0 does not permit framing.
(CSS)
downloadable font: rejected by sanitizer (font-family: "dashicons" style:normal weight:normal stretch:normal src index:0) source: https://hollowseason.org/wp-includes/fonts/dashicons.eot
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.