Question

Wordpress e woocommerce não enviam e-mail.

Posted September 19, 2016 3k views
UbuntuWordPress

Eu não consigo enviar emails pelo woocommerce, um cliente faz uma compra e o email não chega ate o cliente. Como resolver esse problema?

I can not send emails by woocommerce, a customer makes a purchase and the email does not arrive until the customer. How to solve this problem?

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2 answers

In setting up your environment did you install an MTA like sendmail or postfix? You can do so by running:

sudo apt-get update
sudo apt-get install postfix

If this fails to resolve the issue I would recommend opening a ticket with our support team as it is also possible that there is an SMTP block active on your account (some accounts are blocked by default but our support team is happy to remove a block if one is present).

Hello all,

What I could suggest here is using an SMTP plugin for your WordPress site.

That way you will be able to specify an SMTP server with authentication which your emails would be going through. You could for example use Gmail’s SMTP settings. This would drastically increase the delivery rate of your emails as well compared to using plain PHP mail.

I’ve been using this plugin for a while now and it works very well: Easy WP SMTP

Hope that this helps!
Regards,
Alex