Wordpress install not sending emails

February 18, 2018 665 views
WordPress Ubuntu 16.04
Dfd191d026b945169cca22e8ec935571258d03c0
By:
MPA

Hello,

I installed one click app for WordPress and it doesn't seem to send any emails when I setup the user account. How can I fix this issue?

Thanks!

3 comments
  • kamaln7 MOD February 20, 2018

    Hi, can you please post the output of this command? It will check if your Droplet is able to communicate over the ports required to send emails externally:

    nc -vz smtp.gmail.com 25
  • MPA March 5, 2018

    Hello, sorry for late response, I ended up using a plugin

  • MPA March 11, 2018

    Hello,

    I tried the command and it seemed to have just frozen, not doing anything.

    Thanks

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1 Answer
kamaln7 MOD March 18, 2018
Accepted Answer

@MPA In that case it means that your Droplet has SMTP blocked. Unfortunately due to abuse issues some accounts have SMTP blocked default. Please open a support ticket and the team will take care of this right away!

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