Hi. I’m running a serverpilot.io instance on Ubuntu 14.04 x64. I’m using WordPress on here. I noticed connection issues with the JetPack plugin. I get this error:
Jetpack could not contact WordPress.com: register_http_request_failed. This usually means something is incorrectly configured on your web host. Failed to connect to jetpack.wordpress.com port 80: Connection timed out
It turns out that I can’t connect to ANY subdomain of wordpress.com:
$ ping wordpress.com PING wordpress.com (22.214.171.124) 56(84) bytes of data. ^C --- wordpress.com ping statistics --- 40 packets transmitted, 0 received, 100% packet loss, time 39312ms
It resolves the DNS fine, but the connection fails:
traceroute to jetpack.wordpress.com (126.96.36.199), 30 hops max, 60 byte packets 1 188.8.131.52 (184.108.40.206) 0.560 ms 0.544 ms 220.127.116.11 (18.104.22.168) 0.507 ms 2 22.214.171.124 (126.96.36.199) 1.555 ms 188.8.131.52 (184.108.40.206) 0.435 ms 1.096 ms 3 220.127.116.11 (18.104.22.168) 0.613 ms 1.430 ms * 4 * * * 5 * * *
Is this a DO network routing issue? Or do they block connections to wordpress.com?
Any help is appreciated.
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.