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Wp password won't reset for users

Posted July 24, 2020 116 views
WordPressEmail

Hello I am having issue user can signup but they won’t get their password(password need to be send by email) when user tries to reset he also won’t get email, I won’t even get notified for event, comments etc. Plz help me to fix this issue.

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sartajsolgi
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sartajsolgi
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alexdo July 25, 2020

Hello,

What I could suggest here is using an SMTP plugin for your Wordpress site.

That way you will be able to specify an SMTP server with authentication which your emails would be going through. You could for example use Gmail’s SMTP settings. This would drastically increase the delivery rate of your emails as well compared to using plain PHP mail.

I’ve been using this plugin for a while now and it works very well: Easy WP SMTP

Hope that this helps!
Regards,
Alex

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  • sartajsolgi July 25, 2020

    I tired this but its also not working :(

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    • alexdo July 26, 2020

      Hi, @sartajsolgi

      There is test functionality which you can try and check for any errors:

      Easy WP SMTP Testing & Debugging Settings

      This section allows you to perform some email testing to make sure that your WordPress site is ready to relay all outgoing emails to your configured SMTP server. It consists of the following options:

      To: The email address that will be used to send emails to your recipients
      Subject: The subject of your message
      Message: A textarea to write your test message.
      Once you click the „Send Test Email“ button the plugin will try to send an email to the recipient specified in the „To“ field.

      Let me know how it goes.

      Regards,
      Alex

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