Question

www CNAME problem in DNS section

Posted February 13, 2015 14.6k views

I have a domain from Godaddy.com , name is cihankoseoglu.com

I set up a ghost blog, and because i have custom domain gmail service on the domain i changed the nameservers to digital ocean and then added the MX records. the A record points to the IP address and everything seems fine.

Except that it isn’t. I can reach the website when I type cihankoseoglu.com * but when I type *www.cihankoseoglu.com i can’t reach the website. I tried messing with the CNAME record but to no avail.

I tried the solution in the following link, did not work.
https://www.digitalocean.com/community/questions/i-want-both-www-and-the-root-domain-to-point-at-my-ghost-blog-how-do-i-do-this

Thanks for the help

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  • acregten April 2, 2021
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    I have the same issue and have waited 8+ hours for propagation to no success:

    [works] A and AAA records for @
    [fails with site cannot be reached] CNAME www @

    Edit: I just realised ‘propagation’ doesn’t occur and I need to instead wait for cached records to expire - I may have incorrectly configured my previous CNAME and then after fixing it now I need to wait for the 12 hour cache it was set at to expire.

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6 answers
ryanpq February 13, 2015

If you have an A record for @ pointed to your IP address you should just need to add the following CNAME record:

CNAME www @

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ugobertello March 29, 2020

Similar issue here.
If I create 2 CNAMEs pointing at my droplet:

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hakkiunlu June 22, 2015

dns recods images

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arturdevdo November 10, 2016

I have the same problem. I can access my domain via “domain.com” but not via “www.domain.com”
My set up is identical to what’s in the [https://www.digitalocean.com/community/tutorials/how-to-set-up-a-host-name-with-digitalocean](http://)

CNAME is pointing to @ and @ is pointing to my droplet. Perhaps I should give it some time.

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arturdevdo November 10, 2016

After couple of hours this is now woking. So it seems like, after properly configuring the options, all you have to do is to wait for a while.

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paradigmsmasher September 1, 2018

Interestingly, I encountered the same problem, also with a ghost-based blog. I’ll just wait some time and see…

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