"www" is not secured...what can I do to secure it?

I ran a SSL Server test here: The result showed “Not secure” with a ‘T’ rating. I am using cloudflare DNS manager to manage the records.

I have added one ‘A’ record with a name “www” and pointed towards my Ocean Digital Discourse domain: and another ‘A’ record with a name, “”. For the latter, it has a A+ plus rating but the former with “www” isn’t. How can I get this “www” to work securely and users will not get a warning page stating that the site is unsafe to proceed?

I saw the certbot command but it did not help. Sorry for the amateur question as I’m but a normal user and have little to no background of SSL and stuff.

Pls advice on what I should do in a simple step-by-step guide :)


Raymond Customer

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Hi @desray2k,

It seems since you didn’t have an A record for your WWW version of the website a certificate was not actually generated for it. Don’t worry, you’ll just need to reissue the certificate using the certbot service.

In order re-issue it, just SSH to your droplet and type


Then follow the steps to install it for both www and your root domain name.

That’s it!

Regards, KFSys

Hello @desray2k

It appears you have obtained an SSL certificate for only the root domain so SSL certificate at is working fine. You might have to obtain the new certificate and make sure that you generate it for “” and “” using certbot.

You can refer to the tutorial link below and make sure to follow Step 4 specifically:—-obtaining-an-ssl-certificate