What can our Onboarding team help with?

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Guide you to the right product

We provide a comprehensive portfolio of products and it’s not always easy to get started. Our onboarding team will work with you to understand what you are building and how to best build it on DigitalOcean.

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Resolve technical issues

If you are running into technical issues our team can resolve the issue or get your support ticket prioritized.

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Answer billing questions

We want to ensure you have the information you need to feel confident in growing on DigitalOcean. Part of that is to ensure you understand how billings works with DigitalOcean. If you have questions our team can help.

Thousands of businesses have successfully migrated to DigitalOcean

Since moving to DigitalOcean, our setup is ultimately more capable than what we had before the migration, downtime has become a rarity, and our hosting costs have decreased by more than 90%. All in all, our team is very happy with our decision to migrate over to DigitalOcean, and we’re eager to continue to scale up our infrastructure as our business grows.Read more

Jamie Druce

Senior Web Developer, Content Ignite

The support team is incredible - every time we would have an issue we’d send out a request and somebody really pleasant and nice would get back to you quickly and give you exactly what you need. I’m very pleased with the level and quality of service we get.Read more

Patrick Wingo

Head of Product, Kea

The process of transitioning to DigitalOcean was as seamless as it possibly could be. After that, we moved all new instances of our hosted solution to DigitalOcean.Read more

Matthew Laue

CTO, Zuar

Frequently asked questions

Who is eligible for help from the Onboarding team?

Any DigitalOcean customer is eligible to receive help from our onboarding team.

What happens after I fill out this form

A member of our team will reach out via email to learn more about what how they can best help you and set up a follow up call if needed.

Is it possible to migrate workloads that are managed by other cloud providers?

Yes, DigitalOcean offers a wide array of IaaS, fully managed PaaS, and container based Kubernetes services to meet your needs as you grow. We can advise you of the right mix of products and services to achieve an equivalent or better solution.