Accelerating the success of our customers.
Our mission is to own the success of the business customer journey and empower them to achieve successful and sustainable outcomes on the DO platform.
Candidates who understand that the customer's needs go beyond the product and technology; that they also want a business partner. Our ideal candidate has experience engaging with customers at all levels to build strategic and trusting relationships that are focused on mutual respect and oriented towards a common goal.
Being on the Customer Success team here at DigitalOcean- we not only align well with DigitalOcean's vision to build a better platform for the Developers, but also take pride in saying that we know what it takes to achieve success from the customers' perspective!
Customer Success Engineer
Our mission is to connect customers around the world with resources, enable them to fully utilize our platform, and advocate for their needs.
Candidates who understand how to empower customers through onboarding, new skill development, product updates, and outages. Our ideal candidate understands how to advocate for customers needs, resolve their short term concerns quickly, and set them up for longterm success in their goals on our platform.
Customer experience is what drives our team. We're here to make the journey on DO's platform as smooth and as exciting as possible!
Sr. Developer Experience Advocate
We are a team of professionals dedicated to operational efficiency and effectiveness, utilizing the right skills to make business decisions through thoughtful cross functional alignment, planning and execution in order to scale our organization for the long term and operate efficiently.
Candidates who are passionate about our customers, who can strategically balance business needs and customer wants, and focus on getting the right operational things done while ensuring we are running the business effectively and efficiently. We want people who are inquisitive, quality minded, and results oriented and who have the ability to think analytically, communicate effectively, and execute efficiently.
We are a team that is passionate about technology and learning. Whether that learning is when we onboard new employees, add new cloud technology knowledge or improve the skills we already possess. The Customer Support team is always striving to learn how to improve ourselves and to help our customers achieve more.
Senior Program Manager
To connect developers around the world with resources, enable them to fully utilize our suite of products & features, consult with them to optimize their growth, and advocate for their needs.
Candidates who have a passion for the developer and system admin communities, and who are looking to advocate for their needs. Our ideal candidate understands how to advocate for the long term growth of our core customers while meeting their short term needs.
Across all teams there is a genuine investment in the success of others. Not only does this remove stress from work, but it allows us to share enthusiasm and expertise with others while creating meaningful solutions for our customers.
Senior Developer Support Engineer