account is locked after payment

November 6, 2019 143 views
DigitalOcean Accounts

My digital ocean account locked after payment of droplet.
i have login with sign with google.
also not able to login https://cloudsupport.digitalocean.com for support.

please help me.
email- golalapvt@gmail.com

1 Answer

Hi there @golalapvt,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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