After checking my card (the amount was debited and returned), my account was blocked.
There is no information why it happened and where to write.
A ticket was created, but it has been unanswered for 3 days !!!
Where to write and what to do?
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Hey,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)
Hope that helps! - Matt.
I am in the same exact situation. I have been waiting for a response since the 26th.
Any help would be appreciated.
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