Related

Is it possible to take a snapshot of a volume, destroy the volume, then restore it from the snapshot? Question Question
my SGP1 server can't access Question Question

Question

Account Locked after payment

Posted January 7, 2021 122 views
DigitalOcean Accounts

Hello!
So yesterday I completed creating my account in DigitalOcean and after I put my credit card details it appeared:
“Account Locked

We are sorry to inform you that your account has been locked by DigitalOcean.”
I try contacting support but nobody responded.
Is it possible to get a response?
Thanks in advance,
Nuno.

Add a comment
nunomgonc
By:
nunomgonc

Related

Is it possible to take a snapshot of a volume, destroy the volume, then restore it from the snapshot? Question Question
my SGP1 server can't access Question Question

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer
MattIPv4 January 7, 2021

Hey @nunomgonc,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

You will need to work with the support team via your ticket that you already have open to resolve your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
- Matt.

Reply Report
Submit an Answer

Related

Looking for something else?

Ask a new question Search for more help