I signed up for a new account, Entered all the appropriate info, and when I hit submit…
CARD DECLINED? ACCOUNT LOCKED!!!
I then received an email that card was charged, but your site said it was declined, and I can’t access the account at all…
whats going on…? There are a lot of repeats this same issue, over quite a long span…
Please Help
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Hey @DeviantExposure,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)
Hope that helps! - Matt.
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