It was been about the time to make payment to digitalocean. I tried opening it and after login it said my account is locked. I have not done any activity that hampers their conditions. I have large number of people using the software that i have hosted in digital ocean server. I cannot login to the account but my servers are working fine. I am afraid if i do not make payment on time they might too stop working. my business will collapse. this is a nightmare. i dont understand why digitalocean did this for a genuine use. they should have emailed about the issues or something. this is completely illogical to me. please help. this is a nightmare to me. what can i do now?
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Hey @pradeepFish,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)
Hope that helps! - Bobby.
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