Question

Account Locked We are sorry to inform you that your account has been locked by DigitalOcean.

Posted October 25, 2019 433 views
DigitalOcean Accounts

I am from China, why is my account locked ?We are sorry to inform you that your account has been locked by DigitalOcean

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1 answer

Hi there @maxkate32,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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