By galaxydev
Dear sir Madam,
I did try toadd my credit card and had the following error:
“Looks like you are having an issue adding a credit card. We recommend opening a support ticket to help us resolve this issue with you.”
I figure there is a problem with card limit or alike, can you give me the exact error on bank side? This card is a company credit card and the bank says it is open for use, so I don’t know why the error is.
I opened [Ticket #3344746] but it is open for a while, the help is appreciated!
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Hey @galaxydev,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)
Hope that helps! - Matt.
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