Related

Manage more than one droplets with different payments method Question Question
USD 20/month plan can be less if low usage? Question Question

Question

Amount must be for at least $5

Posted March 6, 2017 2.7k views
BillingUbuntu 16.04

For 4 days I am trying to pay my bill amount. This my first digital ocean account. My first problem was my debt card is not working because of some technical issues in bank and I don’t have a paypal account. And the second one is you do not support Net Banking. So today I arranged a new debt card and added its details in my digital ocean account. But when I clicked on “Pay Now” Button in billing section, it is showing Amount must be for at least $5. Then what should I do to pay the amount?

Add a comment
followshihab
By:
followshihab
Add a comment

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer
jtittle1 March 6, 2017

@followshihab

For all billing related questions, you’d need to submit a support ticket through the DigitalOcean CP.

Since the community is geared towards user-to-user support, we wouldn’t be able to address issues that fall outside of issues relating to OS, Software, etc.

Reply Report
  • lunorian March 7, 2017

    True. Billing issues suck but it’s not the best thing to discuss on public forums and should be kept within the support ticket system for your privacy and security while the issue is resolved. However I will say DigitalOcean has very fast support and I’m sure they’ll be willing to help you out :)

    Reply Report
Submit an Answer

Related

Looking for something else?

Ask a new question Search for more help