Amount must be for at least $5

March 6, 2017 1.5k views
Billing Ubuntu 16.04
followshihab
By:
followshihab

For 4 days I am trying to pay my bill amount. This my first digital ocean account. My first problem was my debt card is not working because of some technical issues in bank and I don’t have a paypal account. And the second one is you do not support Net Banking. So today I arranged a new debt card and added its details in my digital ocean account. But when I clicked on “Pay Now” Button in billing section, it is showing Amount must be for at least $5. Then what should I do to pay the amount?

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1 Answer
jtittle1 March 6, 2017

@followshihab

For all billing related questions, you’d need to submit a support ticket through the DigitalOcean CP.

Since the community is geared towards user-to-user support, we wouldn’t be able to address issues that fall outside of issues relating to OS, Software, etc.

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  • lunorian March 7, 2017

    True. Billing issues suck but it’s not the best thing to discuss on public forums and should be kept within the support ticket system for your privacy and security while the issue is resolved. However I will say DigitalOcean has very fast support and I’m sure they’ll be willing to help you out :)

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