I’ve been trying to set up a WordPress site using these tutorials: How To Set Up a Host Name Initial Server Setup How to Install LAMP stack How to Set Up Apache Virtual Hosts
I’ve completed each tutorial without any error messages and I’ve restarted the process on multiple droplets, but every time I enter my domain Firefox displays “Unable to connect”. I’ve added the proper exceptions in UFW (allowing traffic on ports 80 and 443, restarting Apache after each change). My ports.conf file confirms ports 80 and 443 are being listened to as well.
It might also be worth noting that earlier, before this problem arose, I had the virtual host working, had the site secured via Let’s Encrypt, and had WordPress installed. After some frustration in trying to get to the WordPress admin page, I ended up starting from scratch.
Any help is appreciated.
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Let’s double check the firewall again, run this:
sudo ufw status
And which services are being listened to currently, run this:
sudo lsof -iTCP -sTCP:LISTEN -P
But my main guess would be that there’s something wrong with your domain DNS. Can you run the following three commands:
dig yourdomain.com NS
dig yourdomain.com A
dig www.yourdomain.com CNAME
Thanks for the reply!
Firewall status:
OpenSSH ALLOW Anywhere
Apache Full ALLOW Anywhere
80 ALLOW Anywhere
443 ALLOW Anywhere
80,443/tcp ALLOW Anywhere
OpenSSH (v6) ALLOW Anywhere (v6)
Apache Full (v6) ALLOW Anywhere (v6)
80 (v6) ALLOW Anywhere (v6)
443 (v6) ALLOW Anywhere (v6)
80,443/tcp (v6) ALLOW Anywhere (v6)
lsof:
sshd 1361 root 3u IPv4 13804 0t0 TCP *:22 (LISTEN)
sshd 1361 root 4u IPv6 13813 0t0 TCP *:22 (LISTEN)
mysqld 1405 mysql 28u IPv4 15631 0t0 TCP localhost:3306 (LISTEN)
apache2 1522 root 4u IPv6 15583 0t0 TCP *:80 (LISTEN)
apache2 1527 www-data 4u IPv6 15583 0t0 TCP *:80 (LISTEN)
apache2 1528 www-data 4u IPv6 15583 0t0 TCP *:80 (LISTEN)
apache2 1529 www-data 4u IPv6 15583 0t0 TCP *:80 (LISTEN)
apache2 1530 www-data 4u IPv6 15583 0t0 TCP *:80 (LISTEN)
apache2 1531 www-data 4u IPv6 15583 0t0 TCP *:80 (LISTEN)
apache2 1797 www-data 4u IPv6 15583 0t0 TCP *:80 (LISTEN)
dig NS:
; <<>> DiG 9.10.3-P4-Ubuntu <<>> domain.org NS
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 3775
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;domain.org. IN NS
;; ANSWER SECTION:
domain.org. 1799 IN NS ns2.digitalocean.com.
domain.org. 1799 IN NS ns1.digitalocean.com.
domain.org. 1799 IN NS ns3.digitalocean.com.
;; Query time: 48 msec
;; SERVER: 8.8.4.4#53(8.8.4.4)
;; WHEN: Sun Jul 23 03:30:26 UTC 2017
;; MSG SIZE rcvd: 115
dig A:
; <<>> DiG 9.10.3-P4-Ubuntu <<>> domain.org A
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 11744
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;domain.org. IN A
;; ANSWER SECTION:
domain.org. 3599 IN A 174.138.62.18
;; Query time: 162 msec
;; SERVER: 8.8.4.4#53(8.8.4.4)
;; WHEN: Sun Jul 23 03:33:02 UTC 2017
;; MSG SIZE rcvd: 61
dig CNAME:
; <<>> DiG 9.10.3-P4-Ubuntu <<>> www.domain.org CNAME
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 47155
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;www.domain.org. IN CNAME
;; ANSWER SECTION:
www.domain.org. 43199 IN CNAME domain.org.
;; Query time: 67 msec
;; SERVER: 8.8.4.4#53(8.8.4.4)
;; WHEN: Sun Jul 23 03:34:16 UTC 2017
;; MSG SIZE rcvd: 63
apache2.conf:
Mutex file:${APACHE_LOCK_DIR} default
PidFile ${APACHE_PID_FILE}
Timeout 300
KeepAlive On
MaxKeepAliveRequests 100
KeepAliveTimeout 5
User ${APACHE_RUN_USER}
Group ${APACHE_RUN_GROUP}
HostnameLookups Off
ErrorLog ${APACHE_LOG_DIR}/error.log
LogLevel warn
IncludeOptional mods-enabled/*.load
IncludeOptional mods-enabled/*.conf
Include ports.conf
<Directory />
Options FollowSymLinks
AllowOverride None
Require all denied
</Directory>
<Directory /usr/share>
AllowOverride None
Require all granted
</Directory>
<Directory /var/www/>
Options Indexes FollowSymLinks
AllowOverride None
Require all granted
</Directory>
AccessFileName .htaccess
<FilesMatch "^\.ht">
Require all denied
</FilesMatch>
LogFormat "%v:%p %h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined
LogFormat "%h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined
LogFormat "%h %l %u %t \"%r\" %>s %O" common
LogFormat "%{Referer}i -> %U" referer
LogFormat "%{User-agent}i" agent
IncludeOptional conf-enabled/*.conf
IncludeOptional sites-enabled/*.conf
ServerName domain.org
domain.org.conf:
<VirtualHost *:80>
ServerAdmin admin@domain.org
ServerName domain.org
ServerAlias www.domain.org
DocumentRoot /var/www/domain.org/public_html
ErrorLog ${APACHE_LOG_DIR}/error.log
CustomLog ${APACHE_LOG_DIR}/access.log combined
</VirtualHost>
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