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Can i ask for a chargeback after register ?

Posted June 2, 2020 424 views
Initial Server Setup

As I say, i register my account but i dont need anymore, can i ask for a chargeback ?

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lucassilva10174
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lucassilva10174

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lucassilva10174 June 2, 2020

I used my friend account link to get $100 on my digital account, but i was charged $25. I was trying to cancel and disabled my account

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  • alexdo July 10, 2020

    Hey, @lucassilva10174

    When you add a credit card to your DigitalOcean account, we may send a preauthorization request to the issuing bank. This is to verify that the card being added has been issued by the bank and that they will authorize the charges. These temporary preauthorization holds range from $1 to $15 and may appear on your statement for up to 7 days, but no funds are being transferred from your card or account to DigitalOcean.

    In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

    Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

    https://www.digitalocean.com/support/

    Hope that helps!
    - Alex.

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