Related

Server setup for multiple wordpress installs thats secure

Does Digital Ocean provide NTP service to customer VMs?

Question

Can i ask for a chargeback after register ?

Posted June 2, 2020 248

Initial Server Setup

As I say, i register my account but i dont need anymore, can i ask for a chargeback ?

By:

lucassilva10174

1 comment

MattIPv4 June 2, 2020
Reply Report
@lucassilva10174 could you provide some more context on what charge exactly you’d want to chargeback on?

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×

1 answer

lucassilva10174 June 2, 2020

I used my friend account link to get $100 on my digital account, but i was charged $25. I was trying to cancel and disabled my account

Reply Report

alexdo July 10, 2020

Hey, @lucassilva10174

When you add a credit card to your DigitalOcean account, we may send a preauthorization request to the issuing bank. This is to verify that the card being added has been issued by the bank and that they will authorize the charges. These temporary preauthorization holds range from $1 to $15 and may appear on your statement for up to 7 days, but no funds are being transferred from your card or account to DigitalOcean.

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
- Alex.
Reply Report

Submit an Answer

Looking for something else?

Ask a new question Search for more help