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Can't load IP address or domain, but SSH and Ping is working.

Posted on May 12, 2017

I am running a LAMP stack on Ubuntu 16.04. On it I have three wordpress instances installed, one is on a subdomain, and the other two are on TLDs. Earlier today everything was working fine.

Just now when I go to one of the domains it does not load and then gives me this error: ERR_CONNECTION_TIMED_OUT

I have tried restarting Apache and turning my droplet on and off, still it does not work. I am able to SFTP into the IP using Filezilla, I can SSH into the IP on a command line, I ran a ping test on the IP and it came back fine. I am only on the 1GB Memory 1 Core Processor, is it possible that’s an issue? My usage of the site seems to be minimal, I just installed the wordpress instances and only had a bare bones site on one of them, the rest were blank.



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[Fri May 12 06:25:03.452513 2017] [mpm_prefork:notice] [pid 21495] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Fri May 12 06:25:03.452597 2017] [core:notice] [pid 21495] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 12 22:59:58.252453 2017] [mpm_prefork:notice] [pid 21495] AH00169: caught SIGTERM, shutting down
[Fri May 12 22:59:59.232313 2017] [mpm_prefork:notice] [pid 29167] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Fri May 12 22:59:59.232383 2017] [core:notice] [pid 29167] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 12 23:03:55.347648 2017] [mpm_prefork:notice] [pid 29167] AH00169: caught SIGTERM, shutting down
[Fri May 12 23:04:34.042060 2017] [mpm_prefork:notice] [pid 1581] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Fri May 12 23:04:34.043473 2017] [core:notice] [pid 1581] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 12 23:28:29.930075 2017] [mpm_prefork:notice] [pid 1581] AH00169: caught SIGTERM, shutting down
[Fri May 12 23:28:31.058566 2017] [mpm_prefork:notice] [pid 2226] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Fri May 12 23:28:31.058652 2017] [core:notice] [pid 2226] AH00094: Command line: '/usr/sbin/apache2'

@habbywall

Please post the output of of the following command in a code block.

tail -50 /var/log/apache2/error.log

@habbywall

The Listen directive would be in your Apache configuration.

It may be set as one of the following, it all depends on the repository or, if you modified the config, what you set it as:

Listen 0.0.0.0
Listen 80

In the first example, it’ll only listen on IPv4, in the second, on both IPv4 and IPv6.

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