Cannot connect to server using Filezilla after configure the let's encrypt for my website

Posted November 26, 2018 3.8k views
NginxUbuntuDeploymentUbuntu 18.04

I am having trouble connecting to my server using Filezilla after adding the let’s encrypt library for my website.

My configuration for Filezilla are:
Protocol: SFTP
Host: my ip address
Port: 22
User: root
Password: my password

I can’t figure out why now it’s not working as before it’s working fine until I have let’s encrypt library install. I was able to transfer files before but now I can’t. Can someone please advice on what I should do or have encounter this problem before and have a solution for it. It would be much appreciated.

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1 answer

Hey friend,

In theory there should be no connection between LetsEncrypt and your SSH service, which is facilitating the SFTP connection that you are making. The best question to ask here is what exactly is happening. For example, are there any clear error messages returned from FileZilla? Ideally that would give you a great starting ground for finding the answer, either by search or by posting it here for us to see.


  • Hi Jarland,

    I am seeing the error message when I am trying to connect to Filezilla.
    Error: Operation timed out
    Error: Could not connect to server

    Before I install LetsEncryppt and setting Nginx on digitalocean everything works fine but after I install those two things my Filezilla won’t let me connect anymore and I can’t figure out why? If you can advice me on what I should be doing next, that would be great.

    Best regards