Question

Cannot Login to Plesk

I have a weird problem. I login to Digital Ocean and confirm my IP address, but can’t login to Plesk. I have different teams and different Plesk installation and they all work fine except for this one. It has worked fine in the past. any advice?

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Bobby Iliev
Site Moderator
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• April 10, 2022

Hello,

Do you get any specific errors when you try to log in?

What I could suggest is to try and reset the Plesk admin password by following the steps here:

  • Connect to the Plesk server via SSH:

https://docs.digitalocean.com/products/droplets/how-to/connect-with-ssh/

  • Then run the command below replacing YOUR_NEW_PASSWORD_HERE with your new password and keeping a space on the sides:
  1. plesk bin admin --set-admin-password -passwd 'YOUR_NEW_PASSWORD_HERE'

Let me know how it goes!

Best,

Bobby