Question
Deactivated account and refund policies
I’ve already deleted my account from Digital Ocean with a $5 credit in it. I kept on sending emails to the “support” team but they chose not to respond. It’s my first time using this platform but they locked me up on my account on “verification”.
I really look up on using the service as fast as possible as I’ll use it to build my portfolio but disappointment is what I’ve got.
All I’m asking is for a refund of the $5 credit I’ve added to my account because I’m planning to move hosting elsewhere and getting a response from support is impossible. I’ve created tickets but they kept on sending response that wouldn’t really help customers.
You have one job..
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Hi Digital Teams,
I have a problem with my account it has been directly locked after I done a transaction. I have received a link from a friend which give me a possiblity to get access for 60 days.
So I would like to know why my account has been blocked.
Hi @khalyniang77, I am also having the same problem. I created the account through a friend’s link and when I completed the payment ($ 5 via PayPal) I was directed to Admin Locked. I opened a ticket, but I still haven’t been answered.
Has your problem been solved?
Hi, I am also having the same problem. I created the account through a friend’s link and when I completed the payment ($ 5 via mastercard) I was directed to Admin Locked. I opened a ticket, but I still haven’t been answered
pleas refund my money ill create account and paid, why my account is locked! the mobey is important to me, ill paid it why is locked