Question

Digitalocean blocked smtp send mail

Today i try buy VPS cloud plan $40 per monthly for my wordpress website. Issue my VPS can’t send SMTP with postmarkapp, i try contact support and them reply we only enable SMTP for VPS after 2 month (60days) using vps. In 2 months, what will I do with my website and my member can not activate?


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Hello all,

It is possible that port 25 is closed for new accounts. This is something DigitalOcean has been doing to reduce spam on the network.

To qualify for the ability to send out emails, new accounts are required to wait 60 days before a request for removing the restriction could be raised. Once your account has reached 60 days of stable use, you could reach out to the DigitalOcean support team so they could look into this for you:

https://www.digitalocean.com/support/

In the meantime, you could instead use ports 465 or 587.

Hope that helps! Regards, Alex

This is common for VPS providers and new customers. You should use a mail service instead in the meantime. Mailgun and others have a very generous free tier (i.e. 10k emails per month for free) https://www.mailgun.com/pricing

Once you get the mail service set up, you will likely not even want to send your own mail until you outgrow the free tier.